Terms of service
TERMS AND CONDITIONS
Effective Date: 02/25/2026
Welcome to Grounds Life. By accessing or purchasing from this website, you agree to the following Terms and Conditions. Please read them carefully.
1. General Use
By using this website, you confirm that you are at least 18 years old or using the site under supervision of a parent or legal guardian. You agree not to use this website for any unlawful or unauthorized purpose.
2. Products & Descriptions
We strive to ensure all product descriptions, pricing, and images are accurate. However, we do not guarantee that all information is error-free. We reserve the right to correct errors, update information, or cancel orders if necessary.
3. Orders & Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Payment must be received in full before shipment.
4. Subscriptions
If you enroll in a subscription, you authorize recurring charges according to your selected frequency. You may cancel or modify your subscription at any time through your account portal prior to the next billing date.
5. Shipping
Shipping times are estimates and not guaranteed. Grounds Life is not responsible for delays caused by carriers or events beyond our control.
6. Returns & Refunds
Due to the nature of consumable products, coffee purchases are generally non-refundable unless damaged or defective. If your product arrives damaged, contact us within 7 days with photos and order details.
7. Intellectual Property
All content, including logos, designs, branding, images, and text, is the property of Grounds Life and may not be copied, reproduced, or distributed without written permission.
8. Limitation of Liability
Grounds Life shall not be liable for any indirect, incidental, or consequential damages arising from use of our products or website.
9. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
PRIVACY POLICY
Effective Date: 02/25/2026
Your privacy is important to us.
1. Information We Collect
We collect personal information you provide when placing an order, subscribing, or contacting us, including name, email, address, and payment details.
2. How We Use Information
We use your information to:
• Process orders and subscriptions
• Provide customer service
• Send marketing communications (if opted in)
• Improve website performance
3. Payment Security
Payments are processed through secure third-party payment providers. We do not store full credit card information on our servers.
4. Data Protection
We implement reasonable security measures to protect your information but cannot guarantee absolute security.
5. Cookies
We may use cookies and tracking technologies to enhance your browsing experience and analyze website traffic.
6. Third Parties
We do not sell your personal information. We may share information with trusted service providers necessary to operate our business (e.g., shipping providers, payment processors). We may also share customer information with affiliated companies under common ownership, including Cruiser Travels, for purposes such as order fulfillment, promotional offers, customer service, and marketing communications. Any shared information will be handled in accordance with this Privacy Policy and applicable laws.
7. Your Rights
You may request access, correction, or deletion of your personal information by contacting us at info@groundslife.com
REFUND & RETURN POLICY
Due to the consumable nature of coffee, all sales are final unless product arrives damaged or defective. If your order is incorrect or damaged, contact us within 7 days of delivery at info@groundslife.com with photos and order details. We will review and provide replacement or refund at our discretion.
SUBSCRIPTION POLICY
Subscriptions automatically renew according to the selected delivery frequency. You may modify, pause, or cancel your subscription before your next billing cycle through your account dashboard. Failure to cancel before billing will result in the order being processed and shipped.
CONTACT INFORMATION
Grounds Life
5357 Eleganza Ave.
Pahrump, NV 89061
info@groundslife.com
(407) 280-5069